Privacy Policy

Last updated: March 2026

This Privacy Policy describes how RadioGet ("we", "our", "us") collects, uses, and protects your data when you use our radio streaming application.

For any privacy-related questions: privacy@radioget.online

1. Data We Collect

Account data

When you sign up, we collect:

Email address
Display name
Google account ID (if you sign in with Google)

Usage data

During your use of the app, we record:

Search queries — the text you type to find stations
Favorite stations — stations you save to your library
Listening history — stations you play during a session
Preferences — language, wizard responses, station ratings

What we do NOT collect

We do not collect your IP address for tracking purposes
We do not use tracking pixels or fingerprinting
We do not collect location data
We do not record or store audio content you listen to

2. How We Use Your Data

Your data is used exclusively for:

Service delivery — finding stations, saving favorites, personalizing your experience
Search interpretation — your search queries are processed by AI to match you with relevant radio stations
Service improvement — understanding usage patterns to improve the app
Account management — authentication, trial/subscription status

We do not sell, rent, or share your data with third parties for commercial or advertising purposes.

3. AI Processing

RadioGet uses artificial intelligence to interpret your search queries and match them with radio stations. Here's how it works:

Anonymized queries — only your search text is sent to the AI provider. No user ID, email, or personal information is included.
No memory — the AI does not retain memory of your previous searches. Each query is processed independently.
No training — your queries are not used to train AI models.

4. Third-Party Providers

We rely on the following providers to deliver the service:

Provider	Function	Location
Neon	Database — user data and station storage	EU (Frankfurt)
Render	Backend hosting — application server	EU
Netlify	Frontend hosting — web application delivery	Global CDN
DeepSeek	AI model — search query interpretation	China
Neon Auth	Authentication — user sign-in/sign-up	EU
Stripe	Payments — subscription processing	US/EU
ElevenLabs	Voice synthesis — in-app voice guide	US/EU

Data is transferred to providers only to the extent strictly necessary to deliver the service. Search queries sent to AI providers are anonymized and contain no personal identifiers.

5. Radio Stations and Content

RadioGet provides access to publicly available internet radio streams. We do not host, produce, or control the audio content broadcast by radio stations. Station metadata (name, tags, country) is sourced from public radio directories. We are not responsible for the content broadcast by any station.

6. Data Retention

Active account — your data is retained for the duration of your account and is necessary for service operation.
Account deletion — you may request deletion of your account and all associated data by emailing privacy@radioget.online. Deletion is completed within 30 days and is permanent.
Legal obligations — data required for legal or tax purposes may be retained for the period required by law.

7. Your Rights (GDPR)

Under EU Regulation 2016/679 (GDPR), you have the right to:

Access — request a copy of the personal data we process
Rectification — request correction of inaccurate data
Erasure — request deletion of your data ("right to be forgotten")
Portability — receive your data in a structured, machine-readable format
Objection — object to processing in certain circumstances

To exercise your rights: privacy@radioget.online. We will respond within 30 days.

8. Security

We implement appropriate technical and organisational measures to protect your data, including encryption in transit (TLS/SSL), access restricted to authorised personnel, and regular backups. No system is 100% secure. In the event of a data breach, we will notify affected users and relevant authorities within the timeframes required by the GDPR.

9. Children

RadioGet is not intended for children under 13. We do not knowingly collect personal data from children under 13. If we become aware of such collection, we will promptly delete the data.

10. Changes to This Policy

We may update this Privacy Policy. Material changes will be communicated via the app or email. The updated version will always be available on this page.

11. Contact

For questions, requests, or reports related to privacy:

RadioGet
Email: privacy@radioget.online